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New Books
Armstrong on Reinventing Performance Management by Michael Armstrong
Armstrong on Reinventing Performance Management presents a holistic approach to performance management, drawing on Michael Armstrong's vast research and experience. Most organizations have performance management processes in one form or another, but these are often based on formal annual reviews, forced rankings and directly linked to pay decisions. These traditional approaches are often at the expense of ongoing, continuous feedback and focus on looking back at what has or has not been achieved rather than looking forward. Direct links to pay decisions avert attention from people development, and managers often get lost in the bureaucracy of complex forms rather than fully engaging with their people. Armstrong on Reinventing Performance Management details how to build a culture of ongoing feedback and coaching and provides case studies of how this approach to building performance has been effective in organizations including Deloitte, Gap, Expedia and Google. Filled with practical advice, including how to deal with underperformers, it enables organizations to remove overly bureaucratic and ineffective systems based on top-down judgments and ratings, and demonstrates how to get line managers' support for the process focusing on actionable feedback and growth.
Publication Date: 2017
The Oxford Handbook of Management by Adrian Wilkinson (Editor); Steven J. Armstrong (Editor); Michael Lounsbury (Editor); Philip Scranton (Editor)
Management - the pursuit of objectives through the organization and co-ordination of people - has been and is a core feature, and function, of modern society. Some "classic" forms of corporate and bureaucratic management may come to be seen as a prevalent form of organization and organizing inthe 20th century, and in the post-Fordist, global, knowledge driven contemporary world we are seeing different patterns, principles, and styles of management as old models are questioned.The functions, ideologies, practices, and theories of management have changed over time, as recorded by many scholars; and may vary according to different models of organization; and between different cultures and societies. Whilst the administrative, corporate, or factory manager may be a figure onthe wane, management as an ethos, organizing principle, culture, and field of academic teaching and research has increased dramatically in the last half century, and spread throughout the world.The purpose of this Handbook is to analyse and explore the evolution of management; the core functions and how they may have changed; its position in the culture/zeitgeist of modern society; the institutions and ideologies that support it; and likely challenges and changes in the future.This book looks at what management is, and how this may change over time. It provides an overview of management - its history, development, context, changing function in organization and society, key elements and functions, and contemporary and future challenges.
Publication Date: 2017
Books
Work with Me by Simon Dowling
Lead from any level with the power of buy-in Work with Me shows you how to master the art of the 'buy-in.' You achieve better results when people go along with your ideas because they want to, not because they have to; the key is knowing how to build that kind of commitment This is the art of buy-in, and it's one of the most powerful skills you can have. When people are fully on board, they bring their full selves to the project. This drives their priorities, their performance, their innovation and ultimately, your outcome. Buy-in sits at the heart of creative and collaborative cultures; it drives highly adaptive and nimble teams. This book is a how-to guide for achieving buy-in, regardless of your leadership level. It's not about using power and authority, it's about building support and commitment to your ideas and initiatives. You can lead from any level, even laterally, and have a positive impact on the way things are done in your organisation. This book is your coach for speaking up, standing out and embracing the changes that fuel engaged workplaces and better business. Build engagement, agreement, commitment and ownership Overcome obstacles and drive stellar performance Deliver optimal outcomes through enthusiastic collaboration Boost creativity, passion, energy and focus In the shift from traditional industrial economies to a value-focused economy of ideas, organisations thrive on great ideas, but those ideas don't count unless they're actually implemented. Work with Me shows you how to get people on board so you can bring great ideas to life.
Publication Date: 2016
Million Dollar Consulting by Alan Weiss
Build a thriving consultancy with the updated edition of this classic bestseller Having inspired generations of consultants and entrepreneurs around the world, the "Rock Star of Consulting" Alan Weiss returns with a revised and completely updated edition of his authoritative guide to consulting success. Weiss provides his time-tested model on creating a flourishing consulting business, while incorporating and focusing on the many dynamic changes in solo and boutique consulting, coaching, and entrepreneurship. In addition to guidance on raising capital, attracting clients, and creating a marketing plan, he also gives brand new step-by-step advice on: * Harnessing today's global opportunities * Developing brands across markets * Creating and licensing intellectual property * Avoiding the pitfalls of social media * Landing unsolicited referrals through counterintuitive methods * Managing and organizing your time wisely * Succeeding in the face of continuing turbulence Find out why this book has been the classic go-to for consultants for nearly twenty-five years, and learn how to grow your business into a $1 million-per-year firm today!
Publication Date: 2016
The Oracle Way to Consulting: What It Takes to Become a World-Class Advisor by Kim Miller
Proven Methods for Consultants Seeking to Up Their Game--Based on the Consultant-Training Program Created and Used by Oracle, One of the World's Most Respected Technology Firms "In the end all a consultants wants is a very happy customer. Kim's insights and observations are just the practical knowledge a consultant needs to keep customers satisfied" -- Joel Borellis, Group Vice President, Partner Enablement, Oracle "It's critical that implementation consultants communicate clearly and provide the knowledge that the customer needs. Kim offers keen perspective and best practices on key consulting skill techniques needed to become a world-class consultant." -- Steve Hoodmaker, Senior Director, Applications Partner Enablement, Oracle A world-wide leader in technical support, consulting, and training, the Oracle Corporation has produced many of the most successful consultants in the world today. Now, you can receive the same training--and master the same techniques--that have jump-started the careers of high-level consultants all across the globe. Learn how to: * Gain--and retain--the trust of your clients * Use your personal skills to generate steady revenue * Communicate better, smarter, and faster * Become the best consultant you can be Available in book form for the first time--Oracle's renowned training program for the professional consultant... Oracle's world-famous consultants are leaders in delivering best-in-class services, solutions, and client satisfaction. Now for the first time, this practical insider's guide reveals the secrets behind Oracle's astonishing success--a virtual crash course in the best practices and proven methods that can take your career to the next level. Learn how to: * Cultivate your consulting skills--and adapt to new situations * Focus on customer success--and keep your clients happy * Set realistic expectations--and deliver real results * Manage difficult clients, office politics, and corporate road blocks * Improve organization and increase productivity * Perform at your very best--and provide maximum value every time If you want to up your game--and join the ranks of world-class consultants--this user-friendly guide will help you hone your communication skills, leverage your talents, and create a sustainable revenue flow for you and your company. You'll learn how to deliver value, add services, and build trust with your customers through example--helping them become more self-sufficient. You'll find surprising new insights from the best consultants in the business--and case-by-case scenarios you can apply to your own situation. You'll discover the most persuasive ways to impart your knowledge and leverage authority, the most engaging ways to manage and lead, and the most effective ways to build long-lasting relationships. This is The Oracle Way to Consulting--your personal guide to consulting your way to a long and successful career. Kim Miller is Director, Applications Partner Enablement at Oracle, where she is a member of the team responsible for innovating ways to increase Oracle channel sales by providing programs, events and content to ensure partners can successfully sell and implement Oracle solutions.
Publication Date: 2015
Consulting That Matters by Jennifer H. Waldeck (Editor); David R. Seibold (Editor)
Each year, thousands of consulting contracts are awarded by organizations to experts who help them with challenges involving people, processes, technologies, goals, resource allocation, decision making, problem solving, and more. These experts - consultants - diagnose problems, recommend solutions, facilitate interventions, and evaluate outcomes that are often related to human communication. Some consultants are academicians skilled in both doing and interpreting research for clients; others are practitioners with little use for research and theory. Driving all of the ideas showcased in Consulting That Matters: A Handbook for Scholars and Practitioners is the premise that sound theory and research are critical to consulting success, and should be the blueprints for successful organizational transformation. Thus, this book is for all types of consultants, including the very best who are at the top of their games and those who believe theory and research belong in ivory towers, not business settings. Featuring a #65533;who's who#65533; of preeminent communication scholars/consultants, each author shares frameworks, strategies, and examples from their own diverse experiences, all grounded in rich, substantive theory and research. The volume offers even the most skilled and experienced consultants a range of alternative approaches, paradigms, and competencies to build their credibility and make them more valuable to their clients in a dynamic, ever-evolving business climate.
Publication Date: 2016
Peter F. Drucker Reader by Peter Drucker; Harvard Business Review Staff
The best of Peter F. Drucker's articles on management, all in one place. That "management" exists as a concept, a practice, and a profession is largely due to the thinking of Peter F. Drucker. For nearly half a century, he inspired and educated managers--and powerfully shaped the nature of business--with his iconic articles in Harvard Business Review. Through the lens of Drucker's broad vision, this volume presents an opportunity to trace the great shifts in organizations in the late twentieth and early twenty-first centuries--from manufacturing to knowledge work, from career-length employee tenures to short-term contract relationships, from command-and-control structures to flatter organizations that call for new leadership techniques. These articles also offer a firm and practical grasp of the role of the manager and the executive today--their responsibilities, their relationships, their decisions, and detailed processes that can make their work more effective. A celebrated thinker at his best, in this volume Drucker paints a clear and comprehensive picture of management thinking and practice--both as it is and as it will be. This collection of articles includes: "What Makes an Effective Executive," "The Theory of the Business," "Managing for Business Effectiveness," "The Effective Decision," "How to Make People Decisions," "They're Not Employees, They're People," "The New Productivity Challenge," "What Business Can Learn from Nonprofits," "The New Society of Organizations," and "Managing Oneself."
Publication Date: 2016
Managing Diversity by Michalle E. Mor Barak
Successful management of a diverse workforce is one of the most important global challenges faced by corporate leaders, human resource managers, and management consultants. Offering original coverage of the historical and theoretical foundations that have led to today's practice of managing diversity in the workplace, this bestseller offers an original model for a globally inclusive workplace, bringing concepts to life with real-world situations. Key Features Demonstrates the benefits of implementing inclusive practices, complete with vignettes and case studies from around the world Explores the new realities of the workforce, including global demographic, legislative, and social policy trends Analyses the causes and consequences of workforce exclusion Provides a comprehensive model for an inclusive workplace with a fully utilized workforce.
Publication Date: 2016
Finding Articles
Finding Articles
ProQuest One Business This link opens in a new window
ProQuest One Business combines multiple ProQuest business information databases including ABI-Inform, Accounting, Tax & Banking and Entrepreneurship and contains more than 130 million documents. Content in this database also covers over 2,400 journals and magazines, several hundred news sources, thousands of ebooks, videos and company, industry and country reports.
Business Source Complete This link opens in a new window
Provides bibliographic and full text content, including indexing and abstracts for scholarly business journals back to 1886 and full text journal articles in all disciplines of business, including marketing, management, accounting, finance and economics. The database full text content includes investment research reports, industry reports, market research reports, company profiles, SWOT analyses. Sources covered by this database include Economist Intelligence Unit country reports.
Factiva This link opens in a new window
Provides worldwide full text access to local and regional newspapers, trade publications, business newswires, press release wires, media transcripts, news photos, business-rich websites, investment analyst reports, market research reports, country and regional profiles, company profiles, historical market data.
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